# abc-user-feedback

**Repository Path**: mirrors_line/abc-user-feedback

## Basic Information

- **Project Name**: abc-user-feedback
- **Description**: ABC User Feedback is a standalone web application that manages Voice of Customer (VoC) data. It allows you to gather and organize feedback from your customers.
- **Primary Language**: Unknown
- **License**: Apache-2.0
- **Default Branch**: main
- **Homepage**: None
- **GVP Project**: No

## Statistics

- **Stars**: 0
- **Forks**: 0
- **Created**: 2021-11-12
- **Last Updated**: 2026-03-29

## Categories & Tags

**Categories**: Uncategorized

**Tags**: None

## README

# ABC User Feedback

ABC User Feedback is a standalone web application designed to manage Voice of Customer (VoC) data. It enables you to efficiently gather and categorize customer feedback. The application is currently utilized in services with a reach of 10 million MAU.

![main image](./assets/main.png)

## ✨ Features

- **Feedback Tag**: Categorize feedback by topic with customizable tags
- **Kanban Mode**: Visualize and organize issue groups efficiently
- **Issue Tracker**: Simple issue tracking with status indicators and external ticket linking
- **Single Sign-on**: Enterprise-level OAuth authentication
- **Role Management**: Role Based Access Control (RBAC)
- **Dashboard**: Statistical visualization for feedback and issues
- **🤖 AI Field**: AI-powered feedback analysis (summarization, translation, sentiment analysis)
- **🤖 AI Issue Recommendation**: Intelligent issue recommendations based on feedback

## 🚀 Quick Start

Get started with ABC User Feedback in minutes using our CLI tool:

```bash
npx auf-cli init   # initialize infrastructure
npx auf-cli start  # start app
```

That's it! The application will be running with all required infrastructure.

**For detailed installation options**, see our [Installation Guide](https://docs.abc-user-feedback.com/en/developer-guide/installation/docker-hub-images).

## 📚 Documentation

Complete documentation is available at **[https://docs.abc-user-feedback.com/en/](https://docs.abc-user-feedback.com/en/)**

- [Getting Started](https://docs.abc-user-feedback.com/en/user-guide/getting-started) - User guide and tutorials
- [Installation](https://docs.abc-user-feedback.com/en/developer-guide/installation) - Detailed setup instructions
- [API Integration](https://docs.abc-user-feedback.com/en/developer-guide/api-integration) - REST API documentation
- [Configuration](https://docs.abc-user-feedback.com/en/developer-guide/installation/configuration) - Environment variables and settings

## 🐳 Docker Images

Pre-built Docker images are available on Docker Hub:

- **Web Frontend**: `docker pull line/abc-user-feedback-web`
- **API Backend**: `docker pull line/abc-user-feedback-api`

See [Docker Hub Images Guide](https://docs.abc-user-feedback.com/en/developer-guide/installation/docker-hub-images) for usage details.

## 🛠️ Development

For local development setup:

```bash
git clone https://github.com/line/abc-user-feedback
cd abc-user-feedback
pnpm install
pnpm build
pnpm dev
```

See the [Manual Setup](https://docs.abc-user-feedback.com/en/developer-guide/installation/manual-setup) for complete development instructions.

## 🤝 Contributing

We welcome contributions! Please see our [Contributing Guidelines](./CONTRIBUTING.md).

## 📄 License

Copyright 2025 LY Corporation

Licensed under the Apache License, Version 2.0. See [LICENSE](./LICENSE) for details.

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For questions and support, please visit our [documentation](https://docs.abc-user-feedback.com/en/).